
Frequently Asked Questions
You can either fill out the online enquiry form, send an email to hello@consciouskidspartyhire.com.au or call Nicola on 0423 555 985. Tell us a little about what you are looking for, including any party dates and we will be in touch shortly.
Yes, we offer free delivery/pick up within Woodend, and a flat fee of $20 for areas within a 25km radius from our office in Woodend. At this stage we are unable to offer delivery for areas beyond this radius, however pick up/drop off in Woodend is available for all customers.
We service the Macedon Ranges and surrounding towns, including as far north as Castlemaine, east to Kilmore, south to Sunbury, and west to Daylesford.
For parties that fall over the weekend, hire times are from Friday to Monday. Sunday drop off can also be organised for Saturday parties. For parties during the week, hire times are the day before the party to the day after.
Full cleaning of package items is included in the hire terms, however, the items need to be returned dry and free of food.
Wooden plates, bowls, or platters are not to be submerged in water. Food remnants are to be wiped off and dry before packing away.
Please refer to the Terms & Conditions (provided at time of booking) for full details.
While we hope to soon, at this stage we don't offer children's table & chair hire, however we can recommend some local hire businesses that can assist.
At the time of your booking or enquiry, please let us know if you are interested in purchasing any party favours. These items will be included on your invoice.
We accept bank deposits and cash. Cash payments are accepted upon pick-up/delivery of items, however the bond and deposit will still be required as a bank transfer.
Yes, we require a bond at the time of booking. The bond amount is dependent on your selected package. Your bond will be returned in full as long as all items are accounted for, on time and undamaged. Please refer to the Terms & Conditions (provided at time of booking) for full details.
Sometimes things happen and parties have to be cancelled. Bookings can be cancelled with a full refund up to 1 week prior to the start date of the hire. The full 20% deposit will be kept if cancelled within 1 week of agreed delivery/collection.